Please note, I will not exercise seriously aggressive dogs without the use of a basket muzzle provided by the owner. That applies to both dog aggressive AND human aggressive dogs. This is in accordance to my insurance policy rules. I am willing to work on the socialisation skills of aggressive dogs with my own dog Steve as he is experianced in working with dog on dog aggression and I trust him completely. This can be discussed at length in a face to face meeting.
I will not exercise more than 4 dogs together at any one time. This is in accordance to my insurance.
Keys and any alarm codes must be provided by you and not a third party. All keys etc will only be handled by myself and no other person.
Payment is to be made in full before your departure or in the case of dog walking, before I remove the dog from your home. I only take payment by way of cash or cheque. If you wish to pay by cheque, the full amount must be paid 10 days before your departure. Cheques to be made payable to Hollie Cooper. I do have a Paypal account, in some circumstances I will accept payment in this manner.
In the event of you making arrangements for holiday care (over 3 days), I ask for a £20 deposit for dogs and a £10 deposit for cats. This will be non refundable in the case of a cancellation.
Do not send payment in the post. Do not send keys in the post. I will arrange a free visit at your convenience so we may meet face to face before you start to use my services.
ALL new customers will be required to complete an information form containing both their details and also that of their pet/s. This will include a section giving Hollie Cooper permission to seek veterinary treatment, at the pet owners cost, if an animal should need treatment. All paper work must be signed by the pet owner before Hollie will begin providing the services requested.
The following are the details of the veterinary surgery I use for my own pets. I can use the vet registered to each individual pet at request of the owner.